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Home » Case Studies

Case Studies

RayMedi helps Pizza Corner streamline order to delivery process
Pizza Corner was operating 35 quick service hospitality stores in more than 12 cities and was rapidly expanding their presence to multiple cities. Pizza Corner has a large customer based in India, which accounts for 40% of its global revenue and has been registering a growth of 40% year-on-year. Pizza Corner, in order to improve efficiency and streamline order to delivery process wanted to move all their city-based Customer Care Centers into a centralized Customer Care Center. GoFrugal helped Pizza Corner address this challenge by implementing National Guest Call Center (NGCC), which helped streamline the order to delivery process and at the same time reduced their cost of operations considerably.
Pizza CornerHTML pizza cornerPDF
   
RayMedi helps Shree Gandhi Bakery do faster turnaround of customer orders
Shree Gandhi Bakery (SGB) was founded in the year 1950 and is one of the oldest bakeries in Gujarat. It operates 12 outlets in Gujarat with their production being carried out at the centralized warehouse, and it also exports their products to multiple countries. SGB had challenges in consolidating customer orders and communicating with production units for delivery, which was very time consuming. GoFrugal helped SGB address this challenge and also streamlined their inventory, sales, and delivery processes.
Gandhi bakeryHTML Gandhi bakeryPDF
   
RayMedi helps Modern Computers expand retail operations and increase profitability
Modern Computers is the leading technology enabler in South India operating 20 retail outlets in and around Chennai covering 32000 sq. ft. retail space. Modern Computers had the challenge of data visibility and managing the total operations remained an issue. GoFrugal helped Modern Computers address their challenges of data visibility and allowed them to expand at a rapid pace.
Modern ComputersHTML pizza cornerPDF
   
GoFrugal accelerates Padmaja Supermarket’s retail growth with RayMedi
Padmaja supermarket is one of the most innovative super markets offering promotional schemes like special discounts and seasonal schemes for its customer base of 6000. The customer had the challenge of slower transactions and slower checkout lanes as the billings touched 3000 daily, which was making their customers impatient. GoFrugal helped Padmaja enhance customer experience and maximize profits by removing the challenges faced by padmaja using RayMedi business management solution.
Padmaja SupermarketHTML pizza cornerPDF
   
RayMedi fuels the growth of Born Babies, Little Kids
Born Babies, Little Kids is an exporter turned retailer of kids wear with 5 retail outlets and 3 warehouses spread across all the southern states. They are expanding rapidly with plans to have Pan-India presence and also establish outlets overseas. GoFrugal helped them improve the operational efficiencies of centrally managing these retail outlets with RayMedi business management solution. This improved the confidence levels and the ability of the customer to expand the number of outlets easily.
Padmaja SupermarketHTML pizza cornerPDF
   
GoFrugal automates Mangaldeep, an exclusive women’s boutique, using RayMedi solution
Mangaldeep is an exclusive saree boutique that offers flawless designs and superior textures. The customer converts me-too products in to value products through embroidery and designs and wanted to manage the vendor ecosystem that does the value addition. GoFrugal helped the customer address their needs through RayMedi business management solution and point customizations. This allowed Mangaldeep to maintain its unique position of being a pioneer in the exclusive saree segment.
MangaldeepHTML pizza cornerPDF
   
RayMedi helps successful retail business growth of Namdhari’s fresh
Namdhari’s fresh is a producer of safe, hygienic, and fresh, vegetables and fruits by using eco-friendly bio agents and following integrated pest management practices. The customer has 23 outlets and has plans to grow this to 100 outlets in two year’s time. The operational complexities were manifold, where the merchandize mix included perishables and imported products, complex replenishment workflow and daily variations in price. GoFrugal could address the complexities of Namdhari’s Fresh in four day’s time through the usage of RayMedi business management solution.
namdhariHTML pizza cornerPDF
   
RayMedi helps simplify franchisee operations management for Just Salwars
Just Salwars is a 100% franchisee operated brand with the focus on women’s wear and kid’s wear and has 3 outlets and a warehouse. The customer is focused on expansion through franchising and wanted better control on their franchisee operations. GoFrugal helped the customer address their needs with RayMedi business management solution. This improved the confidence levels of franchisees and improved the ability of the customer to manage franchisees efficiently.
justsalwarsHTML pizza cornerPDF
   
RayMedi Helps Global Cell Zone improve efficency and profitability with comprehensive Inventory management, Accounting and Notification systems
Global Cell Zone is a Nokia priority dealer, operating 2 outlets in Pune, with more than 170 handset variants and more than 250 sales package variants. The customer wanted one solution that would address both their POS and accounting needs, with effective inventory management. GoFrugal helped them reduce their purchase entry time from 20 minutes to less than 2 minutes, handle their accounting from the same system, and removed pilferages and fraud with RayMedi business management software.
justsalwarsHTML pizza cornerPDF
RayMedi helps New Horizon Media streamline order to delivery process
New Horizon Media is a multi-language and multi-format publisher, which has over 1300 titles across three languages, and it operates 5 outlets of its own. NHM wanted a cloud based solution to capture the customer information, purchase behaviour of customers in addition to billing, stock levels, stock status, price levels and discounts. GoFrugal helped the customer in providing a solution that worked both offline and online with RayMedi WebPOS. This provided the customer with newer avenues of promotions.
New Horizon MediaHTML pizza cornerPDF
   
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