Feature Description
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B2B |
B2C |
Customer
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Login For Customer
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| Customer Dashboard |
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| Business Summary ( Order history only in B2C) |
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| Customer Feedback |
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| Messaging/Notices |
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| Multiple contacts can be there in a given business. So, given customer can have multiple login IDs and each login ID can have different access control and authorization as given by the administrator of customer account with status of each contact |
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Customer or Customer category based product, promotions and prices
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Order verification process like credit check, terms check etc
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| Order approval process before fulfillment based on business configuration with status tracking |
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| Customer can give a RFP or request for quote in the portal |
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| Payment Summary |
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| Outstanding Reports |
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| Credit Note/Debit Note tracking |
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| Claim tracking |
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| Customer reviews/ rating |
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| Product Comparison |
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| Payment Gateway integration |
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| Supplier |
| Supplier login |
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| Supplier information role access and authorization |
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| Master information supplier can do - New Product Info [given by supplier. Approved and added by the retailer] - New promotions / schemes info [given by supplier and consumed by retailer] - Login Request [supplier admin person can request for additional users to be created in supplier] - Contact Updates [supplier can update the contact information of that supplier]. When he adds a new contact, the login must be approved by the retailer - Contact Purge/Delete |
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| Transactions that a supplier can do in the portal - Update in Purchase Process : ASN, Status Update, Goods Despatched Summary etc. - Update in accounts receivables : Payment received, payment request, credit note approval [for purchase return, expiry/breakage return by the retailer], claim/orc approval etc. |
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| Reports - Business Summary - Supplier Dashboard - Itemwise Stock and Sales [items supplied by the supplier] - Categorywise Stock and Sales [of all items supplied by the supplier] - Purchase Summary - Return Summary - Service Level Report [What is ordered, how much is supplied/not-supplier, what is the response time etc.] - Accounts Receivable - Accounts Summary - Registered Users |
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