| Customer |
| Login for customer |
| Multiple contacts can be there in a given business. So, given customer can have multiple login IDs and each login ID can have different access control & authorization. This access can be given by the administrator of customer account. |
| The contacts within a customer account can be made inactive or purged. |
| Price list lookup / download |
| Depending on customer category product, promotions and prices are shown |
| As the customer orders, the promotions / offer applicable for the customer / product ordered are shown |
| Order Status Tracking |
| The order goes through verification process [credit check, terms check etc.] during ordering |
| Order goes through order approval process before it goes for fulfillment. Approval process depends on the business configuration |
| Customer can give a RFP or request for quote in the portal |
| Customer Dashboard |
| Payment Summary |
| Outstanding Reports |
| Registered Users |
| Stock Availability |
| Payment Details Review |
| Outstanding Report |
| Business Summary |
| Feedback Management |
| Claim tracking |
| Credit note / debit note tracking |
| Messaging / Notice management |
