GoFrugal has an expert R&D team which constantly works on enhancing and developing products to suit that latest trends and preferences. This process of advancement and development gradually replaces old products which doesn't suit the current market trends. Old products that move out, we term them 'end-of-life cycle products'.


Release Type Terminology

Following are the release type terminologies used for GoFrugal products:

Major Release: It has significant new features and functionalities. Major releases are indicated by incrementing the first digit of the release version number (1.0, 2.0, etc.). For example, RayMedi RPOS is in its sixth major release version, Release 6.0.

Minor Release: This release will have feature enhancements which do not introduce any migration issues. It will also include all the service packs released till date. Minor releases are done for a specific major or minor release. The minor releases are denoted by incrementing the second digit of the major release version number (1.1, 2.1, 3.1, etc.).

Service Pack Release: These packs include only the bug fixes and minor enhancements. There will be no addition/modification of a functionality. Service pack releases are denoted by incrementing the third digit of the major release version number (4.0.1, 4.1.1, etc.) or by suffixing the service pack number after SP (SP1, SP2, etc.). Service packs are done over major or minor releases.

Maintenance Release: It is done as a final release for a specific major release series. Typically, it is done on the last minor release and includes all the service packs released till date. For example, the last minor release in the release 2.x series is 2.2. Release 2.2.1 is done as a maintenance release by including all the service packs done over 2.2.

Release Life Cycle Stages

  • Active Support Phase
  • Extended Support Phase
  • Minimal Support Phase
  • EOL Phase

The following table lists various kinds of support available during different phases:

Description / Phases Active Support Phase Extended Support Phase Minimal Support Phase EOL Phase
Deployment Support
Product life cycle available
Product life cycle available
Product life cycle available
Product life cycle available
Usage Suggestions
Product life cycle available
Product life cycle available
Product life cycle available
Product life cycle not available
Patch Support
Product life cycle available
Product life cycle available
Product life cycle available
Product life cycle not available
Service Pack Releases
Product life cycle available
Product life cycle available
Product life cycle not available
Product life cycle not available
Active Support
Product life cycle available
Product life cycle available
Product life cycle not available
Product life cycle not available
Development Support
Product life cycle available
Product life cycle available
Product life cycle not available
Product life cycle not available
Product related clarifications
Product life cycle available
Product life cycle available
Product life cycle not available
Product life cycle not available
Product Availability in Website
Product life cycle available
Product life cycle not available
Product life cycle not available
Product life cycle not available
Minor Releases
Product life cycle available
Product life cycle not available
Product life cycle not available
Product life cycle not available

Note: Customers who are using or have deployed a product that has reached End of Life can upgrade to the latest version. 31.12.2012 is the last date to do upgrade for RE 4, RE 5, RE 6 and RPOS 6.3 versions. After that, customers will not able to avail license and support credibility from us. Customers will have to purchase the new license as per our latest product price list.

End of Life Policy

GoFrugal will actively support the current released version of the product available on the website and will announce the end of life statement as and when required for the other versions of the product.

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