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Home » RayMedi Solution Delivery Process Overview

RayMedi Solution Delivery Process at a Glance

Solution Delivery
 
RayMedi Solution Delivery starts with Business Process Study & Gap Analysis that helps RayMedi consultant assess your business needs and leads to a solution architecture, laying the foundation for how the solution will fit into your environment to address your business needs. Together, we design the solution to meet your transaction / business process automation requirements.

Make sure you understand the RayMedi best practices available with RayMedi. We make sure that you review every process thoroughly to make sure it is efficient, effective and inline with the operational and managment needs of your business.

The very purpose of RayMedi Solution Delivery is
To deliver you the right checks and balances,
To keep your system in good health,
To deliver you the right information at the right time that helps you decide, your business perform
     
RayMedi Solution Delivery happens through a 5 step process
  1.SOP, Business Process Study, Gap Analysis and Project Plan
  2.Master Data Design, User / Role Mapping, Data Migration
  3.Customization if any, User Acceptance, Solution Configuration
  4.Pilot Deployment, End User Training
  5.Production Deployment / Go Live
  6.Maintenance, Support & Upgrades
   
1.SOP, Business Process Study, Gap Analysis and Project Plan
Helps RayMedi Consultant to understand your business and helps you understand RayMedi Solution capabilities & limits
Your business could be a new start up or an existing business. But SOP gives you an opportunity to revisit your business process step by step, define check points and controls that would work and keep your business under control even during your absence
Defining SOP for your business in consent with the RayMedi consultant results also in implementing the best business practices for your business. It helps RayMedi consultant understand your pain points and to configure the solution that could address
Though different organizations may do similar business, there could be lot of subtle differences the way they operate & manage. RayMedi solution is configured after understanding your business process, the controls & check points that you already have for different processes. Our Solution Delivery process ensures that RayMedi Solution best suits your business
Each business case is mapped with RayMedi solution and the gap between your business need and the available solution is identified
A project plan is prepared which captures the severity & priority of the requirements and the time line that would take to get the solution ready, along with the list of activities involved, dependencies and ownership
The hardware sizing is done to recommend the right hardware that suits the requirement and budget
   
2.Master Data Design, User/Role Mapping, Data Migration
Master Data is the foundation on which entire solution is built. The most important factor that decides what you can get out of the system
Re-defining the inventory structure and changing the default parameters after going on line is like refueling in the mid air (I.e) The cost of fueling on the ground will be 1/10 against the cost of fueling in the air. So it is highly recommended to start the right way by giving quality time to define the inventory structure than redoing the entire process after starting the transactions
RayMedi consultant understands your reporting and operational requirements and designs the inventory masters he also ensures that
  The inventory masters are designed optimally to deliver inventory management needs
  Appropriate inventory type assigned to the SKUs based on it's nature and usage. It is highly important to define the right inventory type so that the benefit is realized. For eg. If the item is identified with unique serial number, it's inventory type should be 'Serialized', if it is an item having various attributes such as Design, Size, Brand etc. it has to be created with 'Matrix' inventory type and appropriate configuration that is specific to the inventory type of the item is defined so that the usability is tuned to the best and operation is accurate
  The reorder level which when set correctly, helps in the automation of replenishment and central purchase
  Other fields such as gatekeeper margin, minimum shelf life etc. are used to validate the inventory while making the receipt entry itself. Hence, arresting the chances of inventory loss at the root cause
  Item specific bar code settings which goes along with the inventory type. I.e running barcode for serialized or high value inventory, barcode which is embedded with category / item code / selling price for matrix inventory etc. enhances the usability and performance at Point of Sales, reduces chances of mistakes and increases Customer credibility for selling the products at the right price
  The inventory is categorized based on your reporting needs
  Item naming convention is standardized which helps the users to select the item with lesser key strokes and also reduces duplicate item creation and better reporting
  Defining VAT and other masters as per the statutory compliance and Contact Master – Customers / Suppliers / Manufacturers etc. and get the masters complete and ready to begin the transactions
RayMedi consultant understands each role and their responsibility and maps Users / Roles and configures the security policy for critical business processes. Right checks are set to prevent fraud and malpractices
There is a common approach to migrate master data from previous system to RayMedi. It surely saves time taken to enter all master data. But you need to ask some critical questions before we do it
  Is your master data designed to meet your business needs?
  What is your confidence on quality of Master data?
  Are you clear about the long term issues of poor master data?
  Do you understand the benefits of quality master data?
  Remember garbage-in, garbage-out and quality master data is the foundation for great solution
     
3.Customization if any, User Acceptance, Solution Configuration
Requirements identified during gap analysis that are 'Must to have' requirements to start the deployment are developed first. So, the solution gets ready for user acceptance
A test environment is created at your place and the solution is reviewed against every business case
RayMedi solution is configured based on the SOP document and the solution is tested and approved by different level of users involved
Functional / Operational issues found if any, are documented and end-user feedback on the usability is collected. This helps us fine tune the solution for pilot deployment
     
4.Pilot Deployment, End User Training
A Pilot Deployment release is made, that addresses the feedback collected collected during user acceptance
The solution is again implemented in the test environment to get 'go a head' approval
Once the solution is approved, the users are trained as per their Role. Training is conducted separately for different roles and GoFrugal recommends to record such training sessions to avoid re-training and it's cost
The IT Team is trained on the software management tools in order to maintain the implementation with minimal support and to manage the down time
The solution is implemented at one or two locations
  The security configuration and product configuration is set as per SOP document
  Print settings and other environment settings are done
  Master data migration or master database prepared is restored to start the operations
  EDI is established between different locations
  Transaction processing starts with RayMedi at different locations
Feedback is collected from the end users and their functional heads on transaction processing, reports, functional / operational / usability issues
If any show stopper issue is found at the time of pilot deployment, the same gets fixed before going for production deployment
     
5.Production Deployment / Go Live
The solution is packaged for volume deployment including a step-by-step implementation guide to execute the implementation at all locations. The list of pre-requisites for Hardware, Networking, Internet etc. are clearly specified and the same is handed over to the IT Team at Customer's end
The solution is implemented at all business locations through the IT Team or by RayMedi implementation team
Implementation reviewed against the checklist and implementation gets signed-off and handed over to the IT Team at your end
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