Are you running a service based business like Restaurant, Spa & salon, automobile service or any retail store? Here are 4 reasons on why you should take feedback from customers
1.Every single customer in service business is important, never lose a customer without hearing about his unhappiness. These unhappy customers can stop your new customers also!
2.As the digital arena continues to grow, customer reviews are consistently important. Stop your customers reviewing about your business in social channels like Facebook, Twitter, Zomato etc.,
3.Customer satisfaction is key for consistent growth. Don’t be a part of 30% owners who start their business bright but close it within 3 months due to least customer walk-ins
4.As a business owner, it is always a blind spot for you to take decision on where to invest. By hearing it from your own customers, you can start making quick decisions on areas of improvement in your business
Thinking how to take feedback from customers with ease?
Introducing GOFRUGAL myPulse. myPulse is a customer feedback management app for all businesses. As a pre-launch offer, GOFRUGAL offers a FREE trial till Dec 31st, 2016 to configure your own feedback survey and implement in your store. Download and register below now!