One of the crucial factors which determines the success of Supermarket/Departmental store/Convenience store is “Customer Loyalty”. There may be various other phrases like customer retention, customer satisfaction or customer delight which are used inter-changeably in different contexts. But, all these words revolve and focus around one and only major, vital and deciding factor which is the “CUSTOMER”, who is no doubt ruling every business.
Don’t you think the owner has to focus simultaneously on the vicious circle of various inter-dependent factors which needs to be brought in the same line to achieve what I said earlier as
“CUSTOMER LOYALTY”???
I have tried to stick to the basic features in this diagram which needs to be used and executed effectively to mark the beginning of success in the retail venture.
GOFRUGAL’s Supermarket software solutions with its mix of Simple & Advanced features offers complete scalability, freedom and user-friendliness to plan out strategies to influence buying behaviour.
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YOUR SUPERMARKET BUSINESS”