I take the liberty to penetrate into the minds of the reader of this blog, with due and more than due respect to all the Retailers and their Software Solution providers, using science (in specific Physics). Retailing is both an art and science. It involves processes and formulas the purest of mathematics on one hand and on the other hand, it involves psychology of finding space in the customer’s mind and heart to take clues for guessing what we can do to build turnover.
Customers mindset also involves a combination of art and science and hence the natural connection between the retailer and the customer. Retailing needs the mass, energy, and speed. Do we still feel POS software, offers the E,M&C.
Coming to the point
The entire retail industry uses the word POS as akin to a retail software solution, while the name (including the abbreviation) clearly implies that it is Point of Sale. Will selling or the in-store activities complete the entire retailing processes?????? Definitely not…………..any disagreement??????
As software solution providers, many organizations have been the partners in common pursuit to pollute the industry mindset with this MYTH. Retailing cannot accommodate mythology unless we retail mythology products.
Why we need to open our eyes
The retailing world is moving into precision retailing and speed of light is a given thing. There are many talks of FDI in retailing in India. Are we geared up to help the small and medium-sized retailers with complete retail management solutions?………………………………………………………………………….