We are very happy to know that you have started your GST journey with self help videos. Our new initiative of conducting webinars has been well-received and I request all customers to join these webinars. Get your questions answered, learn from presentations and questions from fellow attendees during the session.
GOFRUGAL has been experiencing a huge increase in traffic to its 24x7 Assure Care centre in the last week. So we are preparing well to serve you better in group service with more digital tools. As we need to help all our customers we have acquired over the last 15+ years, it is important that you adopt our digital tools at the earliest to avoid service issues during this GST transition.
To help you speed up this GST transition, we are proud to launch the beta version of our helpline GST ChatBot Chitti. Chitti understands your questions and provides you with answers and Help Videos. These answers can help you address your doubts/queries on GST implementation and product support.
We are confident you will find simple instructions to get your needs addressed. In case you are not getting the right response, you can provide us with your feedback to help us serve you better the next time. If your query has been satisfactorily answered, let us know that you were successful in completing the task. For any further help, our agents will provide you with additional tips via myGOFRUGAL mobile app, product push notifications and updates to Chitti to ensuring your queries are resolved. Our Assure Care experts will ensure all your interactions with Chitti are monitored and the contents for Chitti are continuously updated to make your experience better everyday.
To enjoy this digital experience & make your GST transition smooth, please ensure that you use myGOFRUGAL App (Play store| App store) and have enabled push notifications on all your systems. With GST roll-out confirmed on July 1 2017, kindly download our apps and prepare yourself for further updates to make your GST transition a smoother one.
We take this opportunity to assure that GOFRUGAL will do whatever it takes to make your business GST transition as simple as possible. Thank you again for all the co-operation and support we have received so far during this smooth GST Transition.