Product Life Cycle Plan

Every product has an end-of-life process

GOFRUGAL announces the product life cycle plan for the varied products from time to time. GOFRUGAL strives to ensure a smooth transition for existing customers from the current software version to the latest version. The product life cycle plan for GOFRUGAL products is described below.
Date of Announcement Product entered into End-of-Life process
March 31st, 2008 Selected versions of NetTrade
December 30th, 2007 Selected versions of RayMedi Trac
December 24th, 2007 Selected versions of RPOS
December 10th, 2007 Selected versions of RayMedi RE
October 1st, 2014 Selected versions of DE
August 31st, 2017 VSS solution

NetTrade Product Life Cycle Plan

Release Version
Support Phase
EOL Date
Active
Extended
Minimal
NetTrade 4
-
-
-
NetTrade 3
December 31, 2008
June 30, 2009
EOL'D – December 31, 2009 Product is no longer supported
E-mail: nt-team@gofrugal.com

Trac Product Life Cycle Plan

Release Version
Support Phase
EOL Date
Active
Extended
Minimal
5.x
-
-
-
4.x
Up to Dec 31, 2009
Up to Dec 31, 2009
EOL'D – December 31, 2010 Product is no longer supported
E-mail: trac-support@gofrugal.com

RPOS Product Life Cycle Plan

Release Version
Support Phase
EOL Date
Active
Extended
Minimal
6.5.x
-
-
-
6.3.x
Up to Dec 31, 2009
Up to Dec 31, 2009
 EOL'D – December 31, 2009 Product is no longer supported
E-mail: rpos6-support@gofrugal.com

Retail Pharmacy Management Product Life Cycle Plan

Release Version
Support Phase
EOL Date
Notification
Active
Extended
Minimal
6.x
February 4, 2010
Dec 31, 2011
Dec 31, 2012
EOL'D - December 31, 2013 Product is no longer supported
5.x
December 10, 2007
Up to December 31,2008
Up to December 31,2009
EOL'D - December 31, 2009 Product is no longer supported
4.x
November 30, 2006
Up to December 31,2008
EOL'D - December 31, 2008 Product is no longer supported
E-mail: annuity-team@gofrugal.com

Distribution Management Product Life Cycle Plan

Release Version
Support Phase
EOL Date
Active
Extended
Minimal
6.x
-
Up to March 31, 2016
Support for all valid
ALR customers
5.x
-
Up to March 31, 2016
Support for all valid
ALR customers
4.x
Up to Apr 30,2007
Up to Dec 31,2007
EOL'D - December 31, 2008*
Product is no longer supported
E-mail: de-support@gofrugal.com
Product dates and status are subjected to the GOFRUGAL Product Life Cycle Policy.
If you have any questions regarding the Product Life Cycle Policy, please contact us.
Disclaimer : 31.12.2012 is the last date to do upgrade the above listed versions. After that, customers will not be able to avail the license and support credibility from us. Customers will have to purchase the new license as per our latest product price list.
* No up-gradation availability.
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