Terms & Conditions

1. ALR prices will be applicable from product's current list price
2. The Assurance period is one year from the date of expiry of previous support subscription. (Eg: Expiry date : 31st May 2012 then ALR should be renewed on or before 30 May 2012 and Next Renewal date will be 30th May 2013)
3. ALR fee specified assures that GOFRUGAL will be delivering support maintenance served remotely over phone, e-Mail and remote desktop tools. If you don't have broadband connection your business premises, you should pay additional 50% on ALR Charges
4. Minimum service billing is for 1 day
5. DE product Upgradation charges are excluding ALR plan
6. GOFRUGAL HO sends a receipt for the payment within 3 days via mail (ASA / Upgradation charges must reach GOFRUGAL so that GOFRUGAL CRM system is updated with the payment history). Please do not make cash payments to any person and feel free to contact accounts@gofrugal.com or Karthick Babu (Sr.Manager - Finance & Accounts) @ rskarthick@gofrugal.com, in case you did not receive receipt within 5 days
7. Any clarifications in commercials, please contact Annuity team in 044 66 200 200
8. Minimum period of purchase for standard and premium support is 1 year
9. Standard to premium support upgrade available.(Charges Applicable)