Every family has a story ours has too...
Who we are,
What we do ?
Gofrugal is a digital-first company offering cloud and mobile ERP solutions to Retail, Restaurant and Distribution businesses. Established in 2004, we help businesses embrace agility and transform digitally to stay competitive in the dynamic market. We help businesses grow with minimal staff, least skills along with accurate and reliable solutions.
Gofrugal's products and solutions empowers businesses to delight its customers, manage them efficiently, connect and collaborate with its stakeholders and most importantly take timely decisions on the move. More than 30,000 customers across 75+ countries experience simplicity in running their businesses with Gofrugal. We address the needs of a wide spectrum of customers from small independent stores to local chains and large enterprises.
A global player headquartered in Chennai, we envision a 'Happiness First' environment to provide a friction less experience to all the stakeholders
With Gofrugal digital solutions
business owners can sell more, make their customers happier and actually make the world a better place
Kumar Vembu
Founder & CEO
Founder & CEO Kumar Vembu, is an Engineer, Entrepreneur, Coach, Angel Investor, Motivational Speaker and a Wellness Freak. Back to India from Qualcomm in 1995 to build a world class product company Vembu Systems / Zoho. With India Shining campaign and growth acceleration in India, there was a need for technology companies to address the local market needs. Gofrugal was born to address the huge organised and un-organised retail market with premium quality affordable solutions.
Kumar Vembu
Founder & CEO
With Gofrugal digital solutions
business owners can sell more, make their customers happier, and actually make the world a better place
Founder & CEO Kumar Vembu, is an Engineer, Entrepreneur, Coach, Angel Investor, Motivational Speaker and a Wellness Freak. Back to India from Qualcomm in 1995 to build a world class product company Vembu Systems/Zoho. With India Shining campaign and growth acceleration in India, there was a need for technology companies to address the local market needs. Gofrugal was born to address the huge organised and un-organised retail market with premium quality affordable solutions.
Kumar Vembu
Founder & CEO
Our CTO, Santu is a hands-on engineer practicing Agile since 1996. A true polyglot with experience building many successful products. One of the premier engineering team mentor's of Zoho now leads technology at Gofrugal
Santhana Gopalan R
Chief Technical Officer
Technology is reshaping
how consumers want to shop
Agile is the way. Gofrugal has the most evolved, mature and in-depth products to offer to Retail and Supply Chain Businesses. Our Agile practices help us develop products and capabilities at unmatched speed and performance. Our capabilities and scope are improving to involve Artificial Intelligence and Machine Learning
We walk in everyday
determined to make this happen
We believe every Retailer should be empowered with smarter connected solutions to run their Business easily. Beacons, self checkouts, omni-channel being the future of Retailing, we are re-defining the way the business is run. With our 30,000+ happy customers and our extended team of 250+ across the globe in 75+ countries, we would like every neighbourhood store from Kirana to huge chains using Gofrugal
A Passionate data driven CXO who ideates continuously, a creative person, an inspiring teacher, and an eternal learner. Started career at Hewlett Packard on OpenMail, Entitlement core development and management teams across the globe, key in instrumenting a Digital platform at Gofrugal
Anupama Kadambi
Chief Experience Officer
We are certified too
We are unique and different
believe in creating an environment where ideas are nourished, questions are encouraged and mistakes are lessons learnt
An environment where
Career and passion come together
Starting your day with meditation brings in lot of energy to plan for a big day
Learning something new every single day is the key to get better every day
Businesses today needs Agile Practices
along with a strong and reliable
ERP solution. I am happy to be in the right place to enjoy this success along with my Customers
Naresh Jebaraj N
Vice President - Sales
Strong customer relationship constitute the core of every growing business model.
Extremely grateful to be in the right direction that provide customers with intuitive and comprehensive solution to manage their business efficiently
Satheesh K
Business Manager, Retail Solutions
Celebrating Gofrugal in 20+ years
2025
Driving digital business excellence
In 2025, Gofrugal, as a division of Zoho Corp, went closer to businesses through User Group Meet Up and Digital Transformation Workshops across India. We met customers in their own cities to enhance usage, streamline operations, and help them get more value from their software. We also welcomed aspiring business owners into our offices for hands-on demos and guided sessions, offering a real-time experience of our secure and scalable solutions. With continued commitment and personal engagement, we strive to support businesses with technology, trust, and care.
In 2025, Gofrugal, as a division of Zoho Corp, went closer to businesses through User Group Meet Up and Digital Transformation Workshops across India. We met customers in their own cities to enhance usage, streamline operations, and help them get more value from their software. We also welcomed aspiring business owners into our offices for hands-on demos and guided sessions, offering a real-time experience of our secure and scalable solutions. With continued commitment and personal engagement, we strive to support businesses with technology, trust, and care.
2024
Real conversations. Real solutions. Across India
In 2024, Gofrugal, as a division of Zoho Corp, went beyond screens and reached out through events, workshops, and outreach programs across India. From Chennai to Delhi, we met retail, restaurant, and distribution businesses where they were. Through hands-on demos, one-on-one consultations, and industry sessions, we brought our omnichannel, secure, and scalable solutions directly to decision-makers. With continued effort and our commitment, we strive to solve real challenges with real conversations.
In 2024, Gofrugal, as a division of Zoho Corp, went beyond screens and reached out through events, workshops, and outreach programs across India. From Chennai to Delhi, we met retail, restaurant, and distribution businesses where they were. Through hands-on demos, one-on-one consultations, and industry sessions, we brought our omnichannel, secure, and scalable solutions directly to decision-makers. With continued effort and our commitment, we strive to solve real challenges with real conversations.
2023
Gofrugal is now a division of Zoho Corp
Gofrugal reached a remarkable milestone as we became a part of Zoho, a multinational software company based in India. As part of Gofrugal's long-term vision and roadmap of extensive investment in web and native mobile apps, strong customer privacy and data security, and platform growth, there was no better partner than Zoho. Zoho and Gofrugal have a similar vision, even as individual companies. As a division of Zoho Corp., we continue to offer enhanced product experience, sales, and customer service.
Gofrugal reached a remarkable milestone as we became a part of Zoho, a multinational software company based in India. As part of Gofrugal's long-term vision and roadmap of extensive investment in web and native mobile apps, strong customer privacy and data security, and platform growth, there was no better partner than Zoho. Zoho and Gofrugal have a similar vision, even as individual companies. As a division of Zoho Corp., we continue to offer enhanced product experience, sales, and customer service.
2022
Shifting the focus to unified commerce
Unifying experience across channels yet giving channel-wise pricing offers with common inventory became the goal which we met with a stable omnichannel solution. We became the 1st ERP to integrate with ONDC, a rising tide for traders and a haunting tsunami for legacy E-commerce businesses. We carried the Digital transformation growth mantra via customer meets in 15+ cities empowering 2000+ customers.
Unifying experience across channels yet giving channel-wise pricing offers with common inventory became the goal which we met with a stable omnichannel solution. We became the 1st ERP to integrate with ONDC, a rising tide for traders and a haunting tsunami for legacy E-commerce businesses. We carried the Digital transformation growth mantra via customer meets in 15+ cities empowering 2000+ customers.
2021
Raising with digital tide
Full reset in consumer mindset, dynamic market changes with intermediate lockdowns pushed businesses to operate with 100% digital solutions. We launched easy solutions for emerging needs like Q-commerce, contactless dining and checkout, full fledged CRM tool, digital invoicing.
Full reset in consumer mindset, dynamic market changes with intermediate lockdowns pushed businesses to operate with 100% digital solutions. We launched easy solutions for emerging needs like Q-commerce, contactless dining and checkout, full fledged CRM tool, digital invoicing.
2020
Omnichannel vaccination
In the year of pandemic, we packaged the omnichannel solution suite with online ordering management - OrderEasy, home delivery management - GoDeliver, and order fullfilment management - GoSure-StockPick to businesses with a free access of solution across the year.
In the year of pandemic, we packaged the omnichannel solution suite with online ordering management - OrderEasy, home delivery management - GoDeliver, and order fullfilment management - GoSure-StockPick to businesses with a free access of solution across the year.
2019
Digital transformation
with a motive to help businesses transform digitally to achieve their dream customer journey, we launched mobile solutions for goods inward, home delivery, price checker and much more to come.
with a motive to help businesses transform digitally to achieve their dream customer journey, we launched mobile solutions for goods inward, home delivery, price checker and much more to come.
2018
Customer experience
Helping retailers to fight the online competition and give superior instore experience, launched Customer experience suite mobile solutions for billing, stock taking and customer feedback.
Helping retailers to fight the online competition and give superior instore experience, launched Customer experience suite mobile solutions for billing, stock taking and customer feedback.
2017
Iconic year of GST
Implemented GST filing feature to over 25,000+ merchants. Introduced Digital Assure with chat and bot support. Introduced all-in-one ERP edition for large format businesses.
Implemented GST filing feature to over 25,000+ merchants. Introduced Digital Assure with chat and bot support. Introduced all-in-one ERP edition for large format businesses.
2016
Powering additional technology needs
Integrations for E-commerce, loyalty services, retail marketplaces and much more. A year when our product delivery got digitized to increase transparency and ensure customers get the best service at all times.
Integrations for E-commerce, loyalty services, retail marketplaces and much more. A year when our product delivery got digitized to increase transparency and ensure customers get the best service at all times.
2015
Mobility takes shape
Empowering business owners with WhatsNow app and launched MyGofrugal app to digitize service needs of customers.
Empowering business owners with WhatsNow app and launched MyGofrugal app to digitize service needs of customers.
2014
Project Delight
Initiated to achieve a consistent, high quality connected experience for 25,000+ customers in 70+ businesses across
70+ countries.
Initiated to achieve a consistent, high quality connected experience for 25,000+ customers in 70+ businesses across
70+ countries.
2013
Unique assure returns partner program launched
Customers receiving services from partners can still have direct contact with Gofrugal. Increased our footprint by signing-up partners across India and globally. Cloud based SMS alerts and ServJoy, a steward app for restaurant and food business were launched.
Customers receiving services from partners can still have direct contact with Gofrugal. Increased our footprint by signing-up partners across India and globally. Cloud based SMS alerts and ServJoy, a steward app for restaurant and food business were launched.
2012
A year to enable mobility to
Retailers and Distributors
EarnSmart app launched for distributor sales person to enhance the productivity in Pharma distribution.
Retailers and Distributors
EarnSmart app launched for distributor sales person to enhance the productivity in Pharma distribution.
2011
First in the country to introduce
Assure product delivery
Coupon system launched to ensure 100% customer satisfaction by providing quality training.
Assure product delivery
Coupon system launched to ensure 100% customer satisfaction by providing quality training.
2010
First cloud based Point of Sale
TruePos launched, a cloud based POS solution for retail businesses. The store.gofrugal.com launched, enabling customers to buy all Gofrugal products and services online.
TruePos launched, a cloud based POS solution for retail businesses. The store.gofrugal.com launched, enabling customers to buy all Gofrugal products and services online.
2009
Assure Solution delivery process
Launched professional services to multi-location retailers across India.
Launched professional services to multi-location retailers across India.
2008
First Hybrid HQ (Head Quarter) solution launched
Launched webreporter for a business to view all reports online and web order for retailers to directly place orders on distributor system. WebSOM - An integrated centralized call center module for corporate food chains.
Launched webreporter for a business to view all reports online and web order for retailers to directly place orders on distributor system. WebSOM - An integrated centralized call center module for corporate food chains.
2007
First in India to setup world class 24x7 Assure remote support
Centralized primary support with multi-lingual 24x7 support center.
Centralized primary support with multi-lingual 24x7 support center.
2006
AIOCD (All India Organization of Chemists & Druggists) event in Chennai
NetTrade for EDI between Pharma distributor and retailer launched. A connecting business vision, first time in India by integrating computing, internet and mobile devices.
NetTrade for EDI between Pharma distributor and retailer launched. A connecting business vision, first time in India by integrating computing, internet and mobile devices.
2005
First complete retail business management software
With the vision to offer 100% automation and security with audit trail on all operations. Launched with 100% transparency on pricing and policy listed in our website.
With the vision to offer 100% automation and security with audit trail on all operations. Launched with 100% transparency on pricing and policy listed in our website.
2004
NDTV interview of Bill gates and Narayana murthy
about entrepreneurs not focusing on solving local problems, seeded initial thoughts to form Gofrugal to address retail challenges in india. A vision to empower all kinds of trade business with effective and efficient solutions.
about entrepreneurs not focusing on solving local problems, seeded initial thoughts to form Gofrugal to address retail challenges in india. A vision to empower all kinds of trade business with effective and efficient solutions.
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
Celebrating Gofrugal in 20+ years
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
Driving digital business excellence
In 2025, Gofrugal, as a division of Zoho Corp, went closer to businesses through User Group Meet Up and Digital Transformation Workshops across India. We met customers in their own cities to enhance usage, streamline operations, and help them get more value from their software. We also welcomed aspiring business owners into our offices for hands-on demos and guided sessions, offering a real-time experience of our secure and scalable solutions. With continued commitment and personal engagement, we strive to support businesses with technology, trust, and care.
In 2025, Gofrugal, as a division of Zoho Corp, went closer to businesses through User Group Meet Up and Digital Transformation Workshops across India. We met customers in their own cities to enhance usage, streamline operations, and help them get more value from their software. We also welcomed aspiring business owners into our offices for hands-on demos and guided sessions, offering a real-time experience of our secure and scalable solutions. With continued commitment and personal engagement, we strive to support businesses with technology, trust, and care.
Real conversations. Real solutions. Across India.
In 2024, Gofrugal, as a division of Zoho Corp, went beyond screens and reached out through events, workshops, and outreach programs across India. From Chennai to Delhi, we met retail, restaurant, and distribution businesses where they were. Through hands-on demos, one-on-one consultations, and industry sessions, we brought our omnichannel, secure, and scalable solutions directly to decision-makers. With continued effort and our commitment, we strive to solve real challenges with real conversations.
In 2024, Gofrugal, as a division of Zoho Corp, went beyond screens and reached out through events, workshops, and outreach programs across India. From Chennai to Delhi, we met retail, restaurant, and distribution businesses where they were. Through hands-on demos, one-on-one consultations, and industry sessions, we brought our omnichannel, secure, and scalable solutions directly to decision-makers. With continued effort and our commitment, we strive to solve real challenges with real conversations.
Gofrugal is now a division of Zoho Corp
Gofrugal reached a remarkable milestone as we became a part of Zoho, a multinational software company based in India. As part of Gofrugal's long-term vision and roadmap of extensive investment in web and native mobile apps, strong customer privacy and data security, and platform growth, there was no better partner than Zoho. Zoho and Gofrugal have a similar vision, even as individual companies. As a division of Zoho Corp., we continue to offer enhanced product experience, sales, and customer service.
Gofrugal reached a remarkable milestone as we became a part of Zoho, a multinational software company based in India. As part of Gofrugal's long-term vision and roadmap of extensive investment in web and native mobile apps, strong customer privacy and data security, and platform growth, there was no better partner than Zoho. Zoho and Gofrugal have a similar vision, even as individual companies. As a division of Zoho Corp., we continue to offer enhanced product experience, sales, and customer service.
Shifting the focus to unified commerce
Unifying experience across channels yet giving channel-wise pricing offers with common inventory became the goal which we met with a stable omnichannel solution. We became the 1st ERP to integrate with ONDC, a rising tide for traders and a haunting tsunami for legacy
E-commerce businesses. We carried the Digital transformation growth mantra via customer meets in 15+ cities empowering 2000+ customers.
Unifying experience across channels yet giving channel-wise pricing offers with common inventory became the goal which we met with a stable omnichannel solution. We became the 1st ERP to integrate with ONDC, a rising tide for traders and a haunting tsunami for legacy
E-commerce businesses. We carried the Digital transformation growth mantra via customer meets in 15+ cities empowering 2000+ customers.
Raising with digital tide
Full reset in consumer mindset, dynamic market changes with intermediate lockdowns pushed businesses to operate with 100% digital solutions. We launched easy solutions for emerging needs like
Q-commerce, contactless dining and checkout, full fledged CRM tool, digital invoicing.
Full reset in consumer mindset, dynamic market changes with intermediate lockdowns pushed businesses to operate with 100% digital solutions. We launched easy solutions for emerging needs like
Q-commerce, contactless dining and checkout, full fledged CRM tool, digital invoicing.
Omnichannel vaccination
In the year of pandemic, we packaged the omnichannel solution suite with online ordering management - OrderEasy, home delivery management - GoDeliver, and order fullfilment management - GoSure-StockPick to businesses with a free access of solution across the year.
In the year of pandemic, we packaged the omnichannel solution suite with online ordering management - OrderEasy, home delivery management - GoDeliver, and order fullfilment management - GoSure-StockPick to businesses with a free access of solution across the year.
Digital transformation
with a motive to help businesses transform digitally to achieve their dream customer journey, we launched mobile solutions for goods inward, home delivery, price checker and much more to come.
with a motive to help businesses transform digitally to achieve their dream customer journey, we launched mobile solutions for goods inward, home delivery, price checker and much more to come.
Customer experience
Helping retailers to fight the online competition and give superior instore experience, launched Customer experience suite mobile solutions for billing, stock taking and customer feedback.
Helping retailers to fight the online competition and give superior instore experience, launched Customer experience suite mobile solutions for billing, stock taking and customer feedback.
Iconic year of GST
Implemented GST filing feature to over 25,000+ merchants. Introduced Digital Assure with chat and bot support. Introduced all-in-one ERP edition for large format businesses.
Implemented GST filing feature to over 25,000+ merchants. Introduced Digital Assure with chat and bot support. Introduced all-in-one ERP edition for large format businesses.
Powering additional technology needs
Integrations for E-commerce, loyalty services, retail marketplaces and much more. A year when our product delivery got digitized to increase transparency and ensure customers get the best service at all times.
Integrations for E-commerce, loyalty services, retail marketplaces and much more. A year when our product delivery got digitized to increase transparency and ensure customers get the best service at all times.
Mobility takes shape
Empowering business owners with WhatsNow app and launched MyGofrugal app to digitize service needs of customers.
Empowering business owners with WhatsNow app and launched MyGofrugal app to digitize service needs of customers.
Project Delight
Initiated to achieve a consistent, high quality connected experience for 25,000+ customers in 70+ businesses across 70+ countries.
Initiated to achieve a consistent, high quality connected experience for 25,000+ customers in 70+ businesses across 70+ countries.
Unique assure returns partner program launched
Customers receiving services from partners can still have direct contact with Gofrugal. Increased our footprint by signing-up partners across India and globally. Cloud based SMS alerts and ServJoy, a steward app for restaurant and food business were launched.
Customers receiving services from partners can still have direct contact with Gofrugal. Increased our footprint by signing-up partners across India and globally. Cloud based SMS alerts and ServJoy, a steward app for restaurant and food business were launched.
A year to enable mobility to Retailers and Distributors
EarnSmart app launched for distributor sales person to enhance the productivity in Pharma distribution.
EarnSmart app launched for distributor sales person to enhance the productivity in Pharma distribution.
First in the country to introduce Assure product delivery
Coupon system launched to ensure 100% customer satisfaction by providing quality training.
Coupon system launched to ensure 100% customer satisfaction by providing quality training.
First cloud based Point of Sale
TruePos launched, a cloud based POS solution for retail businesses. The store.gofrugal.comlaunched, enabling customers to buy all Gofrugal products and services online.
TruePos launched, a cloud based POS solution for retail businesses. The store.gofrugal.comlaunched, enabling customers to buy all Gofrugal products and services online.
Assure Solution delivery process
Launched professional services to multi-location retailers across India.
Launched professional services to multi-location retailers across India.
First Hybrid HQ (Head Quarter) solution launched
Launched webreporter for a business to view all reports online and web order for retailers to directly place orders on distributor system. WebSOM - An integrated centralized call center module for corporate food chains.
Launched webreporter for a business to view all reports online and web order for retailers to directly place orders on distributor system. WebSOM - An integrated centralized call center module for corporate food chains.
First in India to setup world class 24x7 Assure remote support
Centralized primary support with multi-lingual 24x7 support center.
Centralized primary support with multi-lingual 24x7 support center.
AIOCD (All India Organization of Chemists & Druggists) event in Chennai
NetTrade for EDI between Pharma distributor and retailer launched. A connecting business vision, first time in India by integrating computing, internet and mobile devices.
NetTrade for EDI between Pharma distributor and retailer launched. A connecting business vision, first time in India by integrating computing, internet and mobile devices.
First complete retail business management software
With the vision to offer 100% automation and security with audit trail on all operations. Launched with 100% transparency on pricing and policy listed in our website.
With the vision to offer 100% automation and security with audit trail on all operations. Launched with 100% transparency on pricing and policy listed in our website.
NDTV interview of Bill gates and Narayana murthy
about entrepreneurs not focusing on solving local problems, seeded initial thoughts to form Gofrugal to address retail challenges in india. A vision to empower all kinds of trade business with effective and efficient solutions.
about entrepreneurs not focusing on solving local problems, seeded initial thoughts to form Gofrugal to address retail challenges in india. A vision to empower all kinds of trade business with effective and efficient solutions.
