What is
CRM Software?

CRM (Customer relationship management) software is to build and maintain long-lasting business relationships between companies and customers. CRM Software is designed for retail and restaurant businesses to manage marketing, increase sales, improve customer interactions, deliver customer satisfaction and maintain effective relationships with customers

Why do businesses need
Customer relationship management (CRM) System?

Your business needs CRM system to streamline the business process to save your customers data, to manage all the contact information related to your business, identify potential customers, prioritize special customers to make them feel unique, to keep in touch with your customers using SMS, track your customers journey and provide what your customers need. The CRM system in ERP software aids you to improve the business performance from faster sales checkouts and wiser purchase management, spend efficiently on promotions on your inventory knowing what your customers like and don't like and see a larger return on investment.

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Who uses CRM software?

CRM software will be in need of all businesses dealing with customers. CRM software can aid any business irrespective of it's size. The CRM software fits into a small business to a large enterprise business based on their needs and enabling them to be future ready. The POS and CRM software is used among the retailers across all the businesses like supermarkets, hypermarkets, pharmacies, electronic stores, apparel shops, and fashion showrooms. Similarly in the restaurant industry the CRM system is used in bakeries, bars, quick service restaurants, delivery and take away to stay connected to their customers about their special menu, offers and intimate about happy hour sales. The CRM software in commonly used among all the distributors to importantly manage outstanding of their customers and manage customer orders by serving the best experience .

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Benefits of using a CRM System?

Every business can function wisely only if it understands the needs of its audience. In such a way here are the key benefits of a CRM system to function wise in the market

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Increase your customers purchasing capacity and manage your business with minimum investments.

Know your customers purchase behavior and stock the right items not to lose out an order and save investments

Improve your relationship with your customers so that they talk about you to cut your marketing

Receive and manage all your customers feedback on time with a CRM system to improve your customers journey

Deliver the best experience and satisfaction to your customers to retain them

Segment your customers to different profiles based on their purchase history and run offers to increase their basket value

Understand your customers well in your city by tracking their purchases based on seasons and serve them with what they need and like to be their favorite store

CRM software free download

Key features of a
Customer management system

  • Know your customers visiting your store well with Free CRM software

  • Do not be worried about your receivables from your customers with Customer Management software

  • Communicate with Instant alert SMS to your customers

  • Make the best by offering your customers an extra mile delivery

  • Make your customers basket large and valuable

How to choose right CRM Software?

With 'n' number of free CRM software in the market it is important to look out for these to grow your business with minimum effort

Enables you to maintain entire data of your customers and maintain a healthy relationship with them

Lets you connect with your customers with personalized messages on important dates to make them feel unique

Gives the freedom to your customers to take credit to increase your sales and manage the receivables on time to make you successful

Helps you run offers to be the favorite store in your city

Helps you be omni-channel to offer convenience to your customers by taking your store online

Helps you run loyalty programs to increase your customer retention

Aids you to track and manage your customers feedback

Helps you save your investment with maintaining the right inventory and not losing a single order

Lets you make timely decisions on your business with insightful reports on your business

Save your time and efforts with a system open to third party integrations for loyalty, accounting and major e-commerce websites

Why choose Gofrugal's CRM software?

Gofrugal CRM software helps you overcome the challenge of huge competition in the market and helps you serve the best to your customers and run your business efficiently with minimal skills and staff. Gofrugal CRM software lets you engage with your customers constantly and satisfy their needs by taking timely business decisions.

How to download free CRM software from Gofrugal?

You can download and experience the free CRM software with a 30-day trial using this link

How CRM software helps businesses in India?

A business grows or expands only when the relationship between an organization and the customer grows and also when the customer base of the business grows. In such a case a CRM system helps you collect, store and manage all your customer data by streamlining your business and building a healthy relationship with your customers letting you be in touch with your customers and serving their needs. And also importantly the CRM software allows you to attract more number of customers and constantly increase your customer footfall resulting in increased sales and customer retention.