The company
Located in Bhawanipatna, Odisha and founded in 2019, Bhukkad Restro Cafe is a pure vegetarian restaurant known for its lively open kitchen and restaurant setup. With 14 tables and a dedicated team of 14 working across three shifts from 8 AM to 10 PM, Bhukkad offers a wide variety of cuisine including Veg Continental, South Indian, North Indian, and Chinese.
From the very beginning, founder Ronak Agarwal knew that technology would be critical to manage operations efficiently, and Gofrugal has been his trusted partner every step of the way.
The challenge
Managing a multi-shift operation with frequent customer turnover, inventory replenishment needs, and varied menu offerings demanded a system that could keep up with the pace—without adding stress.
Typical challenges were:
- Avoiding manual billing errors during busy hours.
- Tracking and managing sales data accurately
- Preparing and refilling raw materials daily without waste
- Reducing the owner’s involvement in every operational detail
- Ensuring easy management for a growing, multi-role staff
Ronak needed a simple, reliable, and scalable solution that wouldn't overwhelm his team but would, instead, empower them.
The solution: Gofrugal
On a friend’s recommendation, Ronak chose Gofrugal ServeEasy even before the restaurant officially launched. Over the years, Gofrugal has proven to be a pillar of their smooth operations.
Key Gofrugal features implemented:
- ServeEasy POS for fast and accurate counter billing.
- The GoAct app for real-time sales tracking and historical data retrieval.
- Inventory, production, and recipe management modules
- Swiggy and Zomato integrator (forthcoming) to simplify and centralize online order management
Gofrugal’s user-friendliness has been beneficial; my manager and staff manage everything independently, giving me complete peace of mind. I can easily check historical sales reports using GoAct, which helps me plan raw material procurement smartly. We are excited to explore inventory and production features fully and integrate Swiggy and Zomato soon. I’ve already recommended Gofrugal to two of my friends, and they are happily using it too!
Ronak Agrawal
Proprietor, Bhukkad Restro Cafe
Benefits and ROI
- Peace of mind for ownership: Ronak no longer needs to manage daily operations closely. Staff can handle billing, shift changes, and basic inventory tasks smoothly.
- High operational efficiency: The intuitive POS and real-time reporting tools have drastically reduced billing errors and operational bottlenecks.
- Data-driven planning: Access to historical sales reports via GoAct helps with demand forecasting, raw material planning, and business decision-making.
- Growth and scalability: The upcoming integration of Swiggy and Zomato for delivery will allow Bhukkad Restro Cafe to serve a wider audience without adding operational complexity.
- Community trust and advocacy: Satisfied with his experience, Ronak has recommended Gofrugal to two more restaurants in his district—a strong testament to product satisfaction.