Hello!

As the year draws to a close, it's time to reflect, celebrate successes, and gear up for a promising new year. This edition brings you practical strategies, insights, and tools to streamline operations, boost performance, and step into the next year with confidence and momentum. Let’s finish strong together!

In this edition, we cover:



Product updates

Manual Reorder Enhancement

We've enhanced the Manual Reorder feature to streamline capturing order quantities directly from the sales screen, now with sequential order functionality. This means users can quickly add items to the reorder list in the exact order of their sales activity, reducing errors and improving stock management efficiency.

For instance, in a pharmacy managing high-demand medicines like paracetamol or antibiotics, the pharmacist can now reorder items in the same sequence they were sold, ensuring alignment with real-time demand trends. This update saves time, reduces stockouts, and helps maintain optimal inventory levels with greater precision.

Journey of a 20-outlet sweet shop chain in Mumbai

Watch Mr. Gaurav Patel and Mr. Mayur Harishchandra Chavan explain how Gaurav Sweets transformed its operations with Gofrugal by managing raw materials, production, and inventory effortlessly. With a centralized system, they’ve scaled their business without compromising on quality or efficiency.


Circle the dates, plan your promotions, and delight customers


GST returns and due dates

Event highlights - December round-up

We had an incredible time connecting with aspiring business owners at:

  • World Mithai and Namkeen Convention, Delhi
  • Kolkata Retail Summit
  • HoReCa & Bakery Business Expo, Mumbai
  • 21st International Kolkata FoodTech

Attendees explored how our ERP solutions automate tasks, track inventory in real time, and reduce manual work while minimizing waste. From streamlining operations to improving decision-making, participants left with actionable insights and a clear understanding of how our ERP can be tailored to meet the unique needs of their businesses.

eCommerce guidelines to strengthen consumer trust

The Indian government has introduced new guidelines for ecommerce businesses aimed at fostering trust, transparency, and fair practices. As a business owner, here's what you need to know to stay compliant and build customer confidence.

  • Register as a legal entity in India and adhere to IT rules and RBI payment guidelines.
  • Display seller details, pricing transparency, delivery timelines, and return/refund policies on your platform.
  • Offer clear information about product prices, taxes, and shipping charges.
  • Handle returns for late, defective, or counterfeit deliveries and process refunds within 14 days.
  • Ensure contracts with ecommerce platforms clearly outline terms for listings, warranties, and returns.
  • Provide mandatory safety, health, and shelf-life information where applicable.
  • Appoint a Grievance Officer and set up systems to address complaints within one month.

What are the future changes expected?

Build long-term trust with your customers.

Minimize disputes and operational risks.

Stand out as a reliable, consumer-friendly business in a competitive market.

Must-read insights for retail success

Stay ahead in the competitive retail landscape with our latest insights. Discover practical strategies to boost profit margins, refine your marketing efforts, and implement effective pricing techniques to maximize revenue. Additionally, explore upcoming retail trends and predictions for 2025 to future-proof your business and stay one step ahead of the competition.

Equip yourself with actionable tips and examples to drive growth, improve efficiency, and make informed business decisions!

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