ServQuick » Support » Backoffice Creation » How do I create/edit an item?

Creating an item

When you want to create one item at a time, please follow the below instructions

How do I do it?

1. Select Masters > Item. An Items screen is displayed. Select Add Item
2. An Add item screen is displayed
  • The Add item screen has sections Item detail, Pricing, Taxes and Item modifiers
  • The Item detail section, contains fields like Name, Category, Color and Item image
  • In the Name field, enter the item name
  • In the Category field, select a category of the item (or) create a new Category
  • In the Color field, select a color for the item (or) upload the relevant image to the item by selecting the Upload image option available in the right corner


  • In the Pricing section, a table is displayed with the fields Variant name, Cost price, Selling price, Packing amount and SKU (Stock Keeping Unit)
  • In the Variant name field, enter the name of the variant
  • In the Cost price field, enter the purchase price of the item
  • In the Selling price field, enter the selling price of the item
  • In the Packing amount field, enter the packing amount of the item for any preferred Order type.

    • Note: By default , the Regular variant is displayed. Variant for an item can be referred to its size, shape or any user defined attribute. For example, a regular coke, a medium coke or a large coke.

    Any number of Variant can be added to an item and their Cost price, Selling price and SKU can be set accordingly


  • The Taxes section, contains fields Taxes, Tax inclusive, Service charge applicable and Service tax applicable
  • In the Taxes field, select the tax for the item
  • The Tax Inclusive field displays No by default. Tap to change Tax Inclusive as Yes
  • Yes - Indicates that Prices are Inclusive of Tax
  • No - Indicates that Prices are Exclusive of Tax


  • The Service charge applicable field displays Yes by default. Tap to change Service charge applicable as No
  • Yes - Indicates that Service charge would be applicable in the orders
  • No - Indicates that Service charge would not be applied to the orders
  • The Service tax applicable field displays Yes by default. Tap to change Service tax applicable as No
  • Yes - Indicates that Service tax would be applicable in the orders
  • No - Indicates that Service tax would not be applied to the orders



  • The Item modifiers section, allows to map Modifiers to the Item that is created.
  • Select a Modifier from the available ones by checking the tick box(or) create a new Modifier following the link


    • 3. Select Save, to create the new Item

    Note: The Status of the Item created is set, Active by default.

    Editing an item

    1. Select Masters > Item. An Items screen is displayed. Select Edit

    2. An Edit item screen is displayed
  • The Add item screen has sections Item detail, Pricing, Taxes and Item modifiers
  • The Item detail section, contains fields like Name, Category, Color and Item image
  • In the Name field, enter the item name
  • In the Category field, select a category of the item (or) create a new Category
  • In the Color field, select a color for the item (or) upload the relevant image to the item by selecting the Upload image option available in the right corner
  • The Status field, is Active by default. Click to change the status as Inactive


  • In the Pricing section, a table is displayed with the fields Variant name, Cost price, Selling price, Packing amount and SKU (Stock Keeping Unit)
  • In the Variant name field, enter the name of the variant
  • In the Cost price field, enter the purchase price of the item
  • In the Selling price field, enter the selling price of the item
  • In the Packing amount field, enter the packing amount of the item for any preferred Order type.

    • Note: By default , the Regular variant is displayed. Variant for an item can be referred to its size, shape or any user defined attribute. For example, a regular coke, a medium coke or a large coke.

    Any number of Variant can be added to an item and their Cost price, Selling price and SKU can be set accordingly


  • The Taxes section, contains fields Taxes, Tax inclusive, Service charge applicable and Service tax applicable
  • In the Taxes field, select the tax for the item
  • The Tax Inclusive field displays No by default. Tap to change Tax Inclusive as Yes
  • Yes - Indicates that Prices are Inclusive of Tax
  • No - Indicates that Prices are Exclusive of Tax


  • The Service charge applicable field displays Yes by default. Tap to change Service charge applicable as No
  • Yes - Indicates that Service charge would be applicable in the orders
  • No - Indicates that Service charge would not be applied to the orders
  • The Service tax applicable field displays Yes by default. Tap to change Service tax applicable as No
  • Yes - Indicates that Service tax would be applicable in the orders
  • No - Indicates that Service tax would not be applied to the orders



  • The Item modifiers section, allows to map Modifiers to the Item that is created.
  • Select a Modifier from the available ones by checking the tick box(or) create a new Modifier following the link


    • 3. Select Update, to save the Edited Item

    Note: The Status of the Item created is set, Active by default.
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