We have all heard of so many management systems like school management, hotel management, even personal management system and what not? In this article, we are going to be talking about Restaurant Management system.
Restaurant management system is something that we come across every day but the irony is that we don’t know what it is. No matter where we go, all businesses make use of Restaurant Management systems or the traditional term ‘POS systems‘ to track their daily activities from the main use i.e billing. Earlier, when someone says POS or a Restaurant management system, the only thing that comes to our mind is ‘Billing‘ but the current scenario is the right opposite.
With such systems, everything becomes digital. A Restaurant management software or a Restaurant POS is designed with the goal to ease the operations of a restaurant by providing all the opt features that help you operate your Restaurant & Bar efficiently.
Gone are those times when POS was just a POS. Today we are so dependent on it that almost no restaurant runs without a management system. Restaurant management systems help restaurants in different situations, right from being a Point of Sale to table reservation, managing communication inside the restaurant and a lot more.
How to choose the best Restaurant management software?
With the market crowded with lots of options, you will have a challenge choosing the best one. You might even wonder how to choose the best restaurant management software, but the truth is that it varies from person to person. Which means no two people have the same requirements. But here are the essential features that I aggregated from different restaurant management systems that I evaluated:
Recipe & menu
Mobile order taking
Inventory & production
CRM & Promotion
Pricing & wastage reports
Integrations with the third party
User & Data Security
The above mentioned are a few basic features that have become as a necessity these days to any given restaurant to make their everyday business run smoothly.
Imagine being a restaurant owner where there are different processes happening simultaneously. Like a waiter taking an order, a waiter delivering the order, a customer giving feedback, a customer paying the bill, a customer ordering a delivery, a customer ordering for takeaway and more. Hence, in order to streamline all these processes in an efficient way, a Restaurant management system comes into action.
Benefits of Restaurant management system :
Complete control & tracking over your restaurant:
Data on all processes happening in your restaurant i.e transactions, orders, payments, expenses, inventory etc are captured by the system. This way, all the sales data is secure and accurate with the possibility to get in-depth information.
These days, almost every restaurant management system has a feature to alert the user in different situations, like KOT alert, customer alert, bill edit alert, credit bill alert and more.
By going digital, there are chances where we rectify the mistake easily by looking at the reports. With each transaction being saved with accurate information, it will help restaurants generate financial statements accurately and fast.
With all the data consolidated in one place, generating reports for your restaurant can be done in a click! This feature gives peace of mind to the restaurant owners and makes it easier for filing returns.
With a restaurant management system, billing is faster and easier allowing you to serve the most satisfied customer with higher priority. This way, it guarantees you to deliver the order on first come, first serve basis. Hence, there won’t be any delay in serving the customer.
With a good restaurant management software, the communication flow is smooth. Right from order taking, KOT management, to the end, it allows you to take orders via your phone. The data is transmitted to the POS and KOT generation, bill generation follows up.
This way, there is no confusion between the stewards and the chefs as the communication is strong between them. To add on, KDS or Kitchen display system is a must for restaurants these days to ensure better restaurant management & communication.
Has this given you a clear Idea about what Restaurant Management system means?
This article would have definitely given you an idea of why you need a Restaurant management system. Share your views below.