| Role | Contact number | E-mail alias | Contact Person | Level |
| 24x7 Response center |
+91 435 302 7900 | techsupport@gofrugal.com | First Level Contact | |
| Team Leader L1 & L2 |
+91 93802 82155 | kadhar@gofrugal.com | Kadhar Batcha | Second Level Contact |
| Manager - Support Maintenance | +91 81449 43522 | elango@gofrugal.com | Elangovan Panchatcharam | For any issue with the quality of response and timely response |
| Commercial Manager | +91 44 4223 7834 | palanivel@gofrugal.com | S.Palanivel | Commercial Contact |
| Director - Customer Support | +91 93809 31470 | 3rd Level Escalation | ||
| Product Manager | +91 435 302 7900 | rpos7-support@gofrugal.com | GoFrugal RPOS 7 | |
| rpos-support@gofrugal.com | GoFrugal RPOS 6.5 | |||
| re-support@gofrugal.com | GoFrugal Retail Edition | |||
| de-support@gofrugal.com | GoFrugal Distribution Edition | |||
| nt-support@gofrugal.com | GoFrugal NetTrade | |||
| hq-support@gofrugal.com | GoFrugal HQ |
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| trac-support@gofrugal.com | GoFrugal Trac | |||
| alerts-support@gofrugal.com | GoFrugal Alerts | |||
| CEO | kumar@gofrugal.com | Kumar Vembu |






