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GoFrugal Technologies offers comprehensive support to its products that will enable you to manage your business without any hindrance. For delivering world class support, support infrastructure, excellent process and well trained manpower are required and GoFrugal has invested heavily in delivering you the support assurance. Our initiatives in this regard are
  1. 24x7 customer response center in Chennai
  2. Remote support to attend to customers who have internet connection quickly
  3. Field visit by support executives
  4. Registration of customer complaints and SMS on the same to customers

Customer Complaint Status
and many more such things to deliver consistent, world-class service to its customers. Please follow th elonks to know more about our support process and infrastructure.
Note:
Please call our 24x7 Response Center at +91-44-4223-7900 or Email at techsupport
I GoFrugal Support Infrastructure for your Assistance
II GoFrugal Support Incident Response Process
III Support Entitlement
IV Contacting GoFrugal Support
V Premium Support

 

Support
Support Infrastructure
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  Brochure (3.19 MB)
  Product Life Cycle Policy
  Product Life Cycle Plan
  Free Edition usage policy
  Migration Guidelines
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